FAQs for Clients

Can I smoke?

We have a designated smoking/vaping area outside the building.

Can I bring my child, friend or support worker?

Unfortunately, children are not allowed at Oakleaf. However, your friend is welcome to join you for Welcome Meetings or show-arounds and your support worker is welcome at assessments, show-arounds and activities to support you.

Is there a charge?

Our training, support, and activities are free, except for occasional workshops/trips (£3–£5) and counselling (£5–£25 per session – learn more). If cost is a concern, please speak with our Client Services team – finances should never be a barrier to getting help.

Is there parking?

We have very limited parking at our premises on Walnut Tree Close. However, there are plenty of car parks in Guildford Town Centre and there is sometimes free 2-hour parking on Walnut Tree Close.