Safe Haven

The Safe Haven is a crisis centre which is based at our Guildford HQ

Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. There are five Safe Havens open in town centre locations across Surrey and north east Hampshire to residents of any district or borough within this area.


During the ongoing Covid-19 crisis, the Safe Haven remains open from 6-11pm, exclusively for those experiencing a mental health crisis. It is open evenings, weekends and bank holidays and is designed to give adults a safe alternative to A&E when in crisis.


The Guildford Safe Haven is based at Oakleaf HQ and is provided in partnership with NHS Guildford and Waverley CCG and Community Connections. We are also running a virtual Safe Haven via video call, so that we can bring your care closer to home.

Opening Times:

Open for people experiencing a mental health crisis:

6pm-11pm, 365 days a year


Stop by for wellbeing support, regardless of whether or not you are currently experiencing a mental health crisis:

Between 6pm and 8pm, daily.

Telephone: This is a drop-in service, no phone number is available

Safe haven new
red cushions on sofa

Out of Hours Contact:

Mental Health Crisis Helpline: 0800 915 4644

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users ( 18001 0800 915 4644

Contact Us For More Information